This Privacy Policy explains how B&W Break&Walk processes the personal data of users, customers, and people who contact us through the website.
Data controller
The data controller responsible for your personal data is:
Gold Division S.L.
Tax ID: B02997625
Address: C/ Xixona, 3, 03204 Elche (Alicante), Spain
Contact email: info@breakwalk.com
Personal data we process
We may process the following data depending on your relationship with B&W Break&Walk:
- Identification and contact details: first name, surname, email, telephone number, shipping and billing address
- Purchase data: products purchased, orders, returns, incidents, and communications
- Payment data: we do not store full card details; payments are handled through secure providers
- Browsing data: IP address, device, browser, language, country, and cookies when you have given consent
- Marketing data: newsletter subscription, commercial preferences, and interaction with our communications
Purposes of processing
We process your personal data to:
- Manage orders, payments, shipping, returns, exchanges, warranties, and customer service
- Send you communications related to your order or contracted service
- Comply with legal, tax, accounting, and consumer obligations
- Respond to enquiries sent through forms, email, or other channels
- Send commercial communications if you have given your consent
- Analyse the performance of the website and campaigns, using cookies if accepted
- Prevent fraud, unauthorized access, or security issues
Legal basis
The legal bases for processing are:
- Performance of a contract: management of purchases and associated services
- Legal obligation: compliance with tax, accounting, and consumer regulations
- Consent: commercial communications and non-essential cookies
- Legitimate interest: security, fraud prevention, and service improvement
Recipients of the data
We may disclose your data to providers necessary to deliver our services, such as:
- Ecommerce platforms
- Payment gateways and financial institutions
- Transport and logistics companies
- Technology providers
- Marketing and analytics tools
- Customer service providers
- Legal or tax advisers
- Public administrations when there is a legal obligation
These providers will process the data in accordance with applicable regulations and under our instructions.
International transfers
Some providers may be located outside the European Economic Area.
In such cases, B&W Break&Walk applies appropriate safeguards in accordance with the GDPR, such as:
- Adequacy decisions by the European Commission
- Standard contractual clauses
- Other legally valid mechanisms
Retention period
We will retain your data:
- For the duration of the contractual relationship
- Subsequently, for the periods required by law
- Until you withdraw your consent for processing based on consent
User rights
You may exercise the following rights:
- Access
- Rectification
- Erasure
- Objection
- Restriction of processing
- Portability
- Withdrawal of consent
You can do so by writing to: info@breakwalk.com
We may request additional information to verify your identity.
If you believe your data has not been processed correctly, you may file a complaint with the Spanish Data Protection Agency: https://www.aepd.es
Commercial communications
We will only send commercial communications when there is a legal basis for doing so, especially when you have given your consent.
You may unsubscribe at any time:
- Using the link included in each email
- Or by writing to info@breakwalk.com
Minors
The website is not intended for children under 14 years of age.
If we detect that we have collected data from a minor without authorization, we will proceed to delete it.
Security
We apply appropriate technical and organizational measures to protect personal data against:
- Loss
- Misuse
- Unauthorized access
- Alteration or disclosure
Changes to the Privacy Policy
B&W Break&Walk may update this Privacy Policy due to legal changes or changes to its services.
The current version will always be the one published on this page.